Shopping Information

Returns and exchanges

  • We will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. As for non-clothing items, they should be unused with original tags. We do not accept exchanges of any kind.

    Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund. Please send us an email at if you want to return your items.

  • To obtain a shipping label for your return, please contact our customer support team at They will assist you in generating the shipping label and guide you through the return process.

  • If you receive a defective item, we sincerely apologize for any inconvenience. Please contact our customer support team at with your order number and details of the defect. We will swiftly assist you in arranging a return.

Payment information

  • We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment options.

  • Shipping costs and delivery times vary depending on your location and the shipping method chosen during checkout. Please refer to our Shipping Information page for detailed rates and estimated delivery times. If you have specific questions, feel free to contact us for personalized assistance.